IMPORTANT COVID 19 MESSAGE

During this COVID-19 pandemic, the health and safety of our clients, patients & staff is our number one priority. We are taking the necessary precautions to minimize exposure. We understand that this is a difficult time for everyone and thank you for your cooperation.

DUE TO THE ONGOING RECOMMENDATIONS FOR SOCIAL DISTANCING, WE ARE NOT ALLOWING CLIENTS IN THE BUILDING.

FOR CLIENTS SHOWING SIGNS OF ILLNESS THAT MAY BE ASSOCIATED WITH COVID-19

  • Existing Appointments: We kindly ask that you call to reschedule.
  • Medical Emergencies: Please arrange for a healthy friend or family member to transport your pet to our hospital. If that is not possible, DO NOT enter the building upon arrival. Please call from your vehicle at (410)414-8250 for further instructions.

FOR HEALTHY CLIENTS WITH AN EXISTING APPOINTMENT OR MEDICAL EMERGENCY

  • We kindly ask that you DO NOT enter the building upon arrival. Please call from your vehicle at (410)414-8250 for further instructions.
  • We will continue to allow one client per pet to be present during end-of-life situations. In an effort to maintain social distancing and minimize exposure, we kindly ask that the rest of the family say their goodbye’s at home.

FOR HOSPITALIZED PETS

  • No personal items can be left with hospitalized pets. This includes leashes, collars/harnesses, toys, blankets, crates etc.
  • Our visiting hours have been suspended. You will continue to receive daily updates from our doctors and staff. Please call at any time to check on your pet.

HOURS OF OPERATION

MASH:

Monday – Friday: 8am-6pm 

EMERGENCY:
Monday – Friday: 6pm-8am
Saturday & Sunday: 24 hrs

Prior to your pet’s examination, please complete our Client Registration Form.

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