Communication

If, for any reason, your pet requires a lengthier hospitalization with APVES or MASH you will receive daily telephone calls detailing updates of your pet’s condition, progress, expected hospital stay, and any accrued and/or projected charges. Although you are free to call at any time during the day for updates, depending on their availability you may not always be able to speak directly with the doctor. As such, you may receive a limited update by one of our staff technicians.

Your regular veterinarian will also be updated with your pet’s working diagnosis, additional diagnostics, and treatment and hospitalization plan.